REMOTE SUPPORT FOR AV INTEGRATORS

Good systems.
Great support.

AV programming and engineering expertise to help your team bring projects to life.

From control and DSP configuration to remote testing with your onsite engineer, JOVEX AV is here when you need an experienced extra hand.

Discuss a project Try the touchpanel
JOVEX AV / MEETING ROOM ROOM ON ROOM CONTROL Choose how you'd like to use the room TOUCHPANEL CONCEPTHDMI   ·   WIRELESS   ·   AUDIO INTERACTIVE TOUCHPANEL DEMOEXPLORE ↗
PROJECT-BASED & WHITE-LABEL SUPPORT REMOTE SUPPORT FOR INTEGRATORS WORLDWIDE

WHAT WE DO

The right support,
at the right stage.

Whether you need help with one room or additional capacity across a project, support can be shaped around your scope and your team.

01

Control programming

Extron GCP and Q-SYS control, touch-panel interfaces, device integration, room modes and divisible-room logic. Crestron platform support.

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02

DSP & audio systems

DSP configuration, signal routing, acoustic echo cancellation, gain structure, audio tuning and troubleshooting.

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03

AV networking & collaboration

Dante and AV-over-IP support, VLAN and multicast configuration, plus Teams Rooms, Zoom Rooms, Webex and BYOM integration.

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04

Remote commissioning

Testing and troubleshooting with your onsite engineer, including support for FAT, SAT and UAT activities.

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05

Project documentation

Agreed deliverables can include device and IP schedules, signal-flow schematics, test records and user manuals.

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FLEXIBLE SUPPORT, BUILT AROUND YOUR PROJECT.Tell us what you need

TOUCHPANEL DESIGN

See room control
come to life.

Try the touchpanel and watch the room respond. Explore displays, video conferencing, camera controls, lighting and blinds.

Interactive concept only. No equipment is connected.

INTERACTIVE ROOMLive room preview
SIMULATION
Three-dimensional meeting room illustration A nine-person meeting room with four attendees seated on each side of a lengthwise table, facing inwards, and one person at the near end facing the displays. A laptop and an AV control iPad sit on the table. Two displays, a PTZ camera, a TCC 2-inspired ceiling microphone, four lights and blinds respond to the demo controls. HDMI · PRESENTATION PROJECT OVERVIEW WIRELESS PRESENTER ROOM PC · DASHBOARD CAMERA · FULL ROOM CAMERA · CHAIRMAN CAMERA · PRESENTER CAMERA · TRACKING CAMERA · MANUAL PARTICIPANTS DISPLAY 1 DISPLAY 2
TVs on · HDMI / HDMI Mic muted Lights 100% Blinds open Tracking off

Illustrated feedback only — no actual video, microphone or equipment is connected.

JOVEX AVMEETING ROOM
ROOM ON
Meeting room controls
GOOD TO SEE YOU

Room control

INTERACTIVE DEMO

SELECT ROOM MODE

DISPLAY SOURCE

55%
Room environmentLIGHTING & BLINDS

LIGHTING

100%

LIGHTING SCENES

BLINDS

Lights: 100% · Blinds: Open

ACTIVEPresentation · HDMI
JOVEX AV / INTERFACE CONCEPTSIMULATION · NO DEVICES CONNECTED

THE EXPERIENCE BEHIND JOVEX

Experienced hands.
A personal approach.

JOVEX AV is led by an independent AV programming and engineering consultant with more than nine years of experience delivering projects in Singapore.

That experience spans corporate, government and institutional environments — from boardrooms and training rooms to multipurpose spaces and command centres.

View capability profile
9+

years of Singapore AV experience

190+

rooms across selected past projects

SELECTED PERSONAL CREDENTIALS

  • Extron Certified Control Professional
    Certified Network AV Specialist · Certified ProDSP Specialist
  • Q-SYS Level 2 Classroom · Control 101
    VisionSuite Design Training
  • Audinate Dante Level 3 (2nd Edition)
    Dante Domain Manager Administrator
  • Crestron DM Certified Engineer – 4K (2024)
    Flex for Microsoft Teams Rooms Solutions (2024)
  • NETGEAR AV Certification Level 2
  • Xilica Designer Certified

HOW WE WORK

Clear scope.
Simple collaboration.

Good support starts with a shared understanding of the work. We agree the scope, timeline and deliverables for each assignment.

01

Review

Discuss the project requirements, drawings, devices and support needed.

02

Agree

Confirm the scope, deliverables, fee, timeline and remote access.

03

Develop

Program and configure offline, sharing progress as agreed.

04

Test & hand over

Test with your onsite engineer and provide the agreed files and documents.

LET'S WORK TOGETHER

Have a project
in mind?

Tell us about your project, your timeline and where you need support. We'll take it from there.

START A CONVERSATION projects@jovexav.com Remote project, overflow & white-label support